Privacy Policy
Last updated: May 23, 2026
This Privacy Policy explains how Nexra collects, uses, stores, and protects personal data when you use our AI Workflow Automation SaaS platform, website, and related services. We apply a privacy-by-design approach and align our practices with GDPR principles.
This Privacy Policy applies to personal data processed through Nexra websites, product experiences, demo requests, and customer communications.
Depending on context, Nexra may act as a data controller or a data processor. When Nexra processes data on behalf of a customer, that customer is responsible for defining lawful instructions and data handling requirements.
Account and Profile Data: name, work email, company name, role, and account preferences.
Service Usage Data: logs, workflow metadata, event timestamps, device/browser details, and diagnostic data required for reliability and security.
Email and Communication Data: information submitted through forms such as demo booking, waitlist signup, and support inquiries.
Cookie and Similar Technologies: identifiers used to maintain sessions, remember preferences, and understand product and website performance.
Where GDPR applies, Nexra processes personal data under one or more legal bases: performance of a contract, legitimate interests, compliance with legal obligations, and consent where required.
You may withdraw consent at any time when processing is based on consent, without affecting the lawfulness of processing before withdrawal.
Nexra uses cookies and similar technologies for the following purposes:
You can control cookies through your browser settings. Where required, Nexra requests cookie consent and provides options to manage preferences.
When you submit your email through our forms, we may use it to provide requested information, schedule demos, manage waitlist communications, and share product updates.
You can opt out of non-essential communications at any time using unsubscribe links or by contacting us directly.
Nexra shares personal data with trusted service providers that support infrastructure, analytics, customer support, and communications. These providers process data under contractual safeguards and only for authorized purposes.
We may also disclose data where required by law, regulation, or valid legal process.
If personal data is transferred across jurisdictions, Nexra applies appropriate safeguards such as standard contractual clauses or equivalent transfer mechanisms.
Nexra retains personal data for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
We implement technical and organizational controls designed to protect personal data against unauthorized access, alteration, disclosure, or destruction.
Subject to applicable law, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal data.
You may also lodge a complaint with your local data protection authority if you believe your rights have been affected.
Nexra services are not directed to children, and we do not knowingly collect personal data from children.
We may update this Privacy Policy to reflect product changes or legal requirements. Material changes will be communicated through appropriate channels.
For privacy questions or requests, please contact: